TELEPHONE COUNSELLING

Technology has moved on, so has counselling!

Definitely not a chat between friends! When I mention telephone counselling to clients, they sometimes have a image of a hybrid between a Samaritans call and a chat with a friend while watching Eastenders. BUT telephone counselling is a professional and effective way of entering therapy.
I am fully trained in telephone counselling and have used this to great effect for a number of years.
It is now becoming more common place due to the cost effective nature of telephone counselling and the acceptance that IT WORKS!

You and Telephone Counselling?
For ease it’s better to separate telephone counselling into two different kinds.
A short term course and a one off problem.

Short Term Course – You’ve probably reached a point in life where something or someone has overwhelmed you. Maybe you are depressed, anxious, in the middle of a relationship breakup, lost confidence in your own ability, managing with a long term illness or caring for someone with one, grieving for a loved one or seeing little direction in life.
One day you reach that ‘tipping point’ where you have to do something about ‘it’. That ‘straw that broke the camel’s back’ moment when you decide to change something. That is the point that most people reach just before calling to start telephone counselling.
Some people ask, why wouldn’t you call a friend for a chat instead? Well unfortunately, friends usually have very good intentions but they are not always the most impartial advisors. They will often tell you what you want to hear! Sometimes they will have been through a similar situation that you are now experiencing and will want to ‘relive’ their experience or transfer their feelings to your situation. The possibilities are endless!
And what about talking to family? Again, the same rules apply. They usually have your best intentions at heart but the advice can occasionally be misguided.
Of course, it may well be that the root of your problem is family and friends so it would be impossible to talk to them about it.
Telephone counselling is a great option for anyone, short of time and wanting quick and confidential help from home.
The calls are structured and organised to fit in with your day. I will call you at the prearranged time and for you to get the most out of the session, it helps to be in a quiet place with no distractions.
In advance of our first session, I will send you an information email in with how to get the most out of your sessions.

Or Perhaps a One-Off Problem?
There are times when a problem simply seems insurmountable and yet, just looking at it from a different perspective makes all the confusion fade away. This is ideal for telephone counselling. A dual purpose call – speaking about the problem will illuminate ways through and receiving impartial opinions can help you see the problem from a different view point.
Again, this call is structured and organised to fit in with YOUR day. I will call you at the prearranged time and we will get straight on with the problem.
These calls can usually be arranged at short notice and for international clients I have appointment schedules that fit in with most time zones.

Confidentiality?
As with all the counselling and services I offer, YOUR confidentiality is 100% secure.

Talking it Through

If you have difficulties with travel, mobility, time commitments or perhaps you are a carer unable to get out of the home easily or have a difficult work schedule, you will probably find telephone counselling is the ideal solution.
Click Below to Book Telephone Counselling


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EMAIL COUNSELLING

Email Counselling
Counselling via email is a relatively new concept in the therapy world. Counselling belongs in the ‘talking therapy’ field and so emailing a counsellor might seem to be quite a poor solution as conversation takes place BUT it is proven to be very effective.
Counselling at it’s root, is the exchange of words, thoughts and emotions between individuals so there really is no reason that this cannot happen via email.

Is email counselling suitable for everyone? In my opinion, definitely not! But for a large proportion of people who seek counselling in this way, it can be very effective.

Why email counselling?
By seeking counselling you are probably undergoing a period of emotional change, distress or turmoil and are looking for a clear way through your problems. Email counselling provides this in a way that is enjoyed by many. Many people find that by simply writing their problems to the counsellor, it enables them to see the issues more clearly. When we are writing, it opens up different parts of the brain, it makes us use different vocabulary, sometimes we might analyse the situation more clearly when it is written down in front of us.
Many therapies over the years are built on the foundations of writing your problems down on paper. The therapeutic undertaking of writing either letters or journals is taken one step further. In the past you may have written letters to someone who has caused you pain or who you have unspoken thoughts or feelings about.
Because email counselling can take place at any time and from the comfort of your own home, it is a very convenient choice for many.

When counselling by email, it also allows the counsellor to have a very ‘considered overview’ of the situation which might not be possible instantly possible in a face to face setting.

Some people are concerned about…..
Spelling, grammer and vocabulary! You are not back at school…promise. It is the essance of what you are writing that matter’s to me, not the typos and correct use of a tenses. Likewise, I will run a spellcheck before sending to you but if my grammer is a little ‘off-key’, I won’t loose any sleep over it, so neither should you worry about your’s. (Yes, those typos were intentional!)
Security! I know it can be quite daunting to pour your heart out and not be sure what will happen to it at the other end. For your peace of mind, I have a dedicated email address for email counselling. I created it and host it myself so only I have the password. Our email exchanges are totally private and they will be kept confidential with all identifying factors removed from them while our exchanges take place.

How Does it Work?
It is not just an exchange of brief messages that you might have with a friend. There is a structure to email counselling, just as there is with face to face counselling. Once you have contacted me regarding email counselling, I will send you an introductory email with some outlines on how you can get the best out of our counselling.
You will then send me an email (of up to 5000 words) giving me as much detail as possible and I will respond in an email, again of up to 5000 words with my reply. I may seek your clarification on anything I cannot understand from your initial email before I reply.
I will take up to an hour replying to you (the usual length of a counselling session).

How Much Does it Cost?
Email counselling is very cost effective with each email exchange costing £30.
How Long Does it Last?
There are no set times. I would hope that you enter into a series of exchanges to effect real change in your life. Often people use email counselling over a period of say, every two weeks for three months, others will use it as a one off session.

To begin email counselling immediately, please click on the button below and you will be taken to the secure payment site. You will have the option to pay by credit card, debit card or Paypal and we can start immediately.



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If you have any questions before beginning email counselling, please send me an email and I will be happy to answer them for you. Email me today adele@adeleotoole.com